About us

A small IT company that started because Key West needed one.

IT Key West started in 2009. Friends who owned businesses in Key West kept running into the same problem: they couldn't find experienced, reliable computer help on the island.

Keith MacDonald brought his background as a programmer, network administrator and IT project manager. Caroline Taylor brought the business and marketing side. As local businesses came to depend on their computers and internet connections, the work grew, and Val Gvelukashvili joined the team.

We're still small on purpose. You deal with the people who do the work, and we explain it without the jargon. The goal hasn't changed since 2009: you spend your time on your business, not on fixing your IT.

2009Founded in Key West
MM 50 – 0On-site from Marathon to Key West
On-site + remoteSupport wherever your staff work

The team

The people you'll talk to.

Val Gvelukashvili

Val Gvelukashvili

Business Partner · Systems & Networks

Originally from the Republic of Georgia on the Black Sea, Val has worked across private businesses and government agencies as a systems and network engineer, security specialist and IT manager. He is trained and certified in Windows Server, computer security and MikroTik networking, and has run Linux systems and SQL database servers.

Friends brought him to Key West, where he found the small-town atmosphere he likes and met his wife. They now have a son, Luka.

Keith MacDonald

Keith MacDonald

Co-founder

Keith's first college summer job was tracking blueprints in a DOS database for a government contractor. That led him into programming, and from there into building computers, servers and networks. Along the way he found he enjoyed training people and bridging the gap between technology and the people who use it.

In 1998 he left corporate life, moved to Key West and became a boat captain. When his daughter Samara was born in 2009, he went back to IT on his own terms. No corporate culture in this little company.

Caroline Taylor

Caroline Taylor

Co-founder, Accounting & Planning

Key West's foliage and weather reminded Caroline of growing up in Kenya, so after one vacation she moved here, over 20 years ago. A degree in cultural anthropology, local theater and small-boat sailing all prepared her in some way for IT Key West, where she handles accounting and strategic planning.

Tell us what's not working.

We'll come look, explain what we find in plain English, and give you a straight quote.